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The digitalization of Tax-Free processes has been an important step to simplify the tourism experience.
PayPorter has started providing infrastructure support to T-Point in this area of digital transformation.
Thanks to this collaboration, the goal is to provide users with a faster and safer service experience.
👉 PayPorter continues to contribute to digital transformation efforts in the industry.
Tax-Free is a tax refund system that allows foreign nationals shopping abroad to receive refunds on the Value Added Tax (VAT) they paid on purchased products.
This system is widely implemented globally, especially to encourage tourist shopping.
The system offers foreign visitors temporarily in Turkey or Turkish citizens living abroad the opportunity to receive a tax refund.
VAT paid on purchases is refunded at certain rates, provided the product is exported abroad and the necessary documents are completed.
✅ This system provides financial benefits to visitors while also contributing to the country’s economy.
1️⃣ Shop at a Tax-Free registered store
Refunds can only be claimed if purchases are made from registered stores in the system.
2️⃣ Request a Tax-Free form
The store provides a tax refund form, which must be completed accurately.
3️⃣ Obtain customs approval ✈️
Before leaving the country, the form must be approved at the customs desk at airports or border gates.
The purchased products must be present with the form.
4️⃣ Complete the refund process 💳💵
The approved form is sent to authorized intermediary institutions.
Refunds can be made via cash, credit card, or bank transfer.
Tourists visiting Turkey who meet certain requirements can claim refunds on the taxes of their in-country purchases at customs.
However, the process can be challenging due to limited kiosks and payment points at airports.
🔹 The process is managed by the Revenue Administration (GİB) to ensure that tourists receive their refunds.
🔹 Some organizations are authorized as “Intermediary Institutions” to facilitate these payments.
T-Point is a mobile application that allows tourists in Turkey to transfer their tax refunds to their home country, working in integration with intermediary institutions.
T-Point will be authorized as the digital representative of PayPorter.
Through the app, accumulated refunds will be transferred abroad using the PayPorter money transfer infrastructure.
👤 After completing the necessary KYC procedures, users can perform their transactions just like at our physical representatives.
⚠️ Note: Since the transfer concerns tax refunds, the sender and recipient must be the same person.